Frequently Asked Question


Do you offer free shipping?
Yes, when you order for 999SEK or more.


Do I have to pay customs when I order from you since I live in the EU?
No. We ship from local warehouses within the European Union.


How long does it take before my package arrives?
All orders received before 1pm on weekdays are usually shipped the same day or the next weekday.


Can I ask questions about your products?
Absolutely! Our customer service agents will be happy to assist you. They speak English, Swedish and Spanish. Contact Customer Service here.


How do I make a return?
If for whatever reason you are not happy with your purchase - no problem. Just contact us and we'll solve it to your satisfaction. Contact Customer Service here.


How do I find products in the shop?
Choose from the top categories, click on a brand link or make a free text search. You will get hits from product names and ingredient tags. You can also click on a tag to see all products containing that ingredient. 


Our full purchase and delivery policy.