Refund policy

100% Satisfaction & Hassle-Free Returns

We offer an unconditional, money-back guarantee. If for any reason you aren’t satisfied with your MoodMama purchase, just contact us. Return the item within 30 days of receipt for a full refund, store credit, or a replacement.

Lost, stolen, or abducted by aliens? 
If your package gets stuck in transit or goes missing, don't worry. Contact us at mama@moodmama.com and we’ll assist you—sending a replacement if needed.

The Only Exception

Our guarantee does not cover costs incurred by import duties or VAT in countries outside the US or the EU (such as the UK, Norway, Åland, or the Canary Islands). It is your responsibility to check for potential import fees; these costs are the responsibility of the customer.

Let’s Be Friends

Now that the technicalities are out of the way, you can relax. Order what you need knowing that if you change your mind or make a mistake, we’ve got you.

Go ahead and treat yourself to that product you’ve been eyeing. You know you want it! ;)